Shipping policy
Shipping
Standard shipping (Australia wide) is calculated at the checkout based on the order weight, with free shipping on all orders over $150. At this time we do not ship our products overseas. You may find our overseas distributors here. Please allow extra lead time during Public Holidays.
Delivery Time
Due to increased order volume and the impact of COVID-19, it may take longer than usual to receive your order.
In most cases, your goods will be dispatched on the next working day after you have placed your order. Delivery times will vary depending on your location and will be dispatched via registered parcel post. Please use the following as a guide:
- NSW Metro – 1-2 business days after order is dispatched
- NSW Regional – up to 5 - 8 business days after order is dispatched
- Metro – up to 3-6 business days after order is dispatched
- Regional – 6-10 business days after order is dispatched
Please allow longer delivery time for the following postcodes:
- Lord Howe Island – NSW: 2898
- Norfolk Island – NSW: 2899
- Remote Northern Territory – NT: 0800, 0801, 0822, 0852, 0854, 0862, 0872, 0880, 0881, 0885, 0886
- Christmas and Cocos Islands – WA: 6798-6799
- Australian Antarctic Territory – TAS: 7151
If you have any questions about your order or delivery, please contact our Customer Service Team on 13 20 21 Mon to Fri 7.30AM to 5PM AEST, and we are more than happy to assist you with your order.